terms & conditions

Camp Wild Cancellation/Refund Policy

Parents/guardians are entitled to a full refund (excluding the non refundable deposit) if their child’s place is cancelled 30 days prior to the start of Camp 

 After this the following policy is applied:

  • If a camper does not show up for camp due to personal reasons and illness, no refund is provided.
  • If a camper has random reasons for missing camp (relative in town, sporting event) no refund will be provided.
  • If Camp Wild asks a camper to leave due to misbehaviour no refund is provided.
  • We do not officially offer a refund if a camper/family is unhappy with our programme  but we will handle situations on a case by case basis and the Escot General Manager will make these decisions as they arise.
  • If you book your child in through the Don't Stop Me Now programme, the cancellation policy remains in full force and effect. 

    Every effort will be made to complete programme activities and run all camps, however themed sessions and activities are subject to the weather and other unavoidable conditions/circumstances. Escot Camp Wild reserves the right to alter and cancel programmes. If programmes are cancelled, Escot will offer a full refund or an alternative programme choice for your child/children.

    Escot Camp Wild reserves the right to exclude any person whose behaviour endangers themselves or others, or is deemed inappropriate.

    Cancellation insurance

    We highly recommend that you look in to purchasing your own holiday cancellation insurance as we are unable to give refunds due to sickness or other family emergencies, or for refunds requested after June 1st.

    Health and Fitness

    The activities offered at Camp Wild may be strenuous at times, but are within the capabilities of children of average health. However, participants should ensure that they are in a satisfactory state of health before booking. Parents are requested to provide any relevant medical and dietary information before the child’s stay.

    Medical Emergency Terms and Conditions

    I authorise any Escot or Camp Wild staff holding a current first aid certificate to administer first aid treatment to my child/children. This may be in the form of minor or major life saving treatment.

    I authorise Escot to consent to any X-ray, examination, anaesthetic, diagnosis, treatment, and/or hospital care that may be recommended by a licensed physician or dentist. For minor illnesses or injuries, I understand that Escot will attempt to contact me at the earliest practicable opportunity. For major illnesses or injuries, Escot will attempt to contact me before the commencement of any medical treatment, unless my child’s condition is such that treatment must be commenced immediately before contact with me can be made. Even if I cannot be reached, this authorisation remains in full force and effect.

    Promotion consent

    By ticking "yes" on the photo consent box or on paperwork signed at check in, you authorise Escot Ltd to use photos and/or video footage taken during camp to be used explicitly for Camp Wild promotions.

    Children with special needs

    Where possible we try to accommodate children with special needs however our activities are run on multiterrain ground and are not suitable for wheelchair users. If your child has a learning/support mentor at school we require you to provide a similar mentor to support your child during the Camp Wild day programmes. The mentor must be a qualified person with credentials which can be checked. This person must have a recent CRB certificate. If Camp Wild staff are not informed of your child's special needs during the booking process, you will be contacted and asked to provide a support mentor. If you are unable to do so, you will be required to collect your child from the Camp Wild programme. This condition is in place to keep your child safe and secure in an outdoor learning environment. Children with one to one support can join our day programmes however due to the fact that children sleep in dorms with children their own age and no instructor, we cannot allow enablers/parents to sleep in the same area as the children.

    If a child becomes particularly disruptive throughout the day, we will telephone parents and ask that they collect their child from the programme.

    Complaints Procedure

    If you have a complaint or are unhappy with any aspect of Escot Camp Wild please e-mail [email protected] or write to:

    Escot General Manager or the Managing Directors,  Escot Park, Ottery St Mary, Devon, EX11 1LU

    Any complaint will be acknowledged within 5 working days and a resolution or explanation proposed within 30 working days. All complaints will be dealt with fairly and in the strictest confidence. No information supplied will be used for any other purpose other than to respond to the complaint.

    Terms and Conditions of Website Use

    By using the Escot Camp Wild website, you signify your consent to the terms of use. If you do not agree to these terms of use please do not use the Escot Camp Wild website. We reserve the right, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your use of the Escot Camp Wild website following the posting of changes to these terms will mean you accept those changes. This site is operated by Escot Ltd. No material from any web site owned, operated, licensed, or controlled by Escot Ltd may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use.

    Company Identification, Site Content & Trademarks

    Escot Ltd is a company registered in the UK with registration number 1971826. Our registered office is: Escot Ltd, Escot, Ottery St Mary, Devon, EX11 1LU.  VAT no.378891679. All trademarks, service marks and trade names of Escot Ltd used herein (including but not limited to: the Escot Ltd name, the Escot Ltd  and Escot Camp Wild logo, are trademarks or registered trademarks of Escot Ltd. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify Escot Ltd trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this site, without Escot Ltd' prior written consent.